Privacy Policy

We take the protection of your personal data very seriously. For this reason, we want to inform you as a user of our website about which data is stored and how this data is used.

The applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and the Federal Data Protection Act, require us to handle the data of users of our services properly and purposefully. We would like to inform you below about which data we collect and how the data is processed or used in detail.

Information
You have the right to object at any time to the processing of your data, which is carried out based on Article 6, Paragraph 1 f GDPR (data processing based on a balancing of interests) or Article 6, Paragraph 1 e GDPR (data processing in the public interest), if there are reasons arising from your particular situation. If you file an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims. We may also process your data to conduct direct marketing. If you do not wish to receive advertising, you have the right to object at any time. We will take this objection into account for the future. We will no longer process your data for the purposes of direct marketing if you object to the processing for these purposes. The objection can be made in writing and should be addressed to:

VITAL BENE
Avenida de Alemania 22
35100 Playa del Ingles

This privacy policy and the information on data protection regarding our data processing according to Articles 13, 14, and 21 GDPR may change from time to time. We will publish all changes on this page. Right to withdraw consent granted under Article 7, Paragraph 3 GDPR: You have the right to withdraw any consent previously granted for the processing of personal data at any time with effect for the future. In the event of a withdrawal, we will delete the affected data immediately, provided that further processing cannot be based on a legal basis for processing without consent. The legality of the processing that occurred prior to the withdrawal is not affected by the withdrawal.

Right of access according to Article 15 GDPR: You have the right to obtain information about the personal data we process, the purposes of processing, the categories of processed personal data, the recipients or categories of recipients to whom your data has been disclosed or will be disclosed, the planned storage duration or the criteria for determining the storage duration, the existence of a right to rectification, restriction of processing, deletion of the data, the origin of your data, objection to processing, complaints to supervisory authorities if not collected by us, as well as your right to be informed about what guarantees exist according to Article 46 GDPR when your data is transferred to third countries.

Right to rectification according to Article 16 GDPR: You have the right to immediate rectification of inaccurate data concerning you and/or completion of your incomplete data stored with us.

Right to deletion according to Article 17 GDPR: You have the right to request the deletion of your personal data if the conditions of Article 17, Paragraph 1 GDPR are met. This right does not exist if the processing is necessary to fulfill a legal obligation, to exercise the right to freedom of expression, for reasons of public interest, or to defend, assert, and exercise legal claims.

Right to restriction of processing according to Article 18 GDPR: You have the right to request the restriction of processing your personal data as long as the accuracy of your data is being verified, if you refuse the deletion of your data due to unlawful data processing and instead request the restriction of processing your data, if you need your data for the assertion, exercise, or defense of legal claims after we no longer need this data for the purposes of processing, or if you have filed an objection for reasons related to your particular situation as long as it is not yet clear whether our legitimate grounds override yours.

Right to notification according to Article 19 GDPR: If you have exercised your right to rectification, deletion, or restriction of processing, we are obliged to inform all recipients to whom the relevant data has been disclosed of this rectification or deletion of data or restriction of processing, unless this proves impossible or involves a disproportionate effort. We will gladly inform you of the recipients.

Right to data portability according to Article 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request the transfer to another controller, provided this is technically feasible for us.

Right to lodge a complaint according to Article 77 GDPR: If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority.

Data collection and processing upon access from the Internet
When you visit our websites, our web servers temporarily store each access in a log file. The following data is recorded and stored until automated deletion:

  • Date and time of access
  • IP address of your computer
  • Website from which access occurred
  • Name of your Internet provider
  • Name and URL of the retrieved file
  • Amount of data transferred
  • Message as to whether the data retrieval was successful
  • Identification data of the browser and operating system used

The processing of this data is carried out for the purpose of enabling the use of the website (connection establishment) and, among other things, to optimize the Internet offering. The IP address is only evaluated in the event of attacks on the network infrastructure or for other data security reasons.

Collection, storage, and use of data
The use of your personal data by us is carried out for the purposes mentioned or legally permissible and to the extent necessary to achieve these purposes. Personal data are individual details about personal or factual circumstances of a specific natural person. This includes your name, address, telephone or fax numbers, your email address, if this information can be directly or indirectly assigned to you personally. We store and process your personal data particularly for the following purposes:

  • To carry out the services you have commissioned
  • To answer your inquiries

Transmission of personal data to government institutions and authorities only occurs within the framework of legal provisions or if the transfer is required in the case of attacks on our network infrastructure for legal or criminal prosecution. Any service providers involved in processing only receive the data necessary for their task fulfillment. Transmission to other entities (third parties) only occurs as legally permissible. Moreover, your data will not be disclosed to third parties.

Contact form
If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provided there, will be stored by us for processing the inquiry and in case of follow-up questions. We will not pass this data on without your consent. The processing of the data entered in the contact form thus occurs exclusively based on your consent (Article 6, Paragraph 1 lit. a GDPR). You can revoke this consent at any time. A simple informal notification by email to us is sufficient. The legality of the data processing operations that occurred prior to the withdrawal remains unaffected by the withdrawal. The data you entered in the contact form will remain with us until you request us to delete them, revoke your consent to storage, or the purpose for storing the data ceases to exist (e.g., after your inquiry has been processed). Mandatory statutory provisions – especially retention periods – remain unaffected.

Cookies
The Internet pages partially use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offering more user-friendly, effective, and secure. Cookies are small text files that are placed on your computer and stored by your browser. Most of the cookies we use are so-called session cookies. They are automatically deleted after the end of your visit. Other cookies remain on your device until you delete them. These cookies enable us to recognize your browser during your next visit. You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or generally, and to activate the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be limited.

Integration of services and content from third parties
Our offerings sometimes include contents, services, and performances from other providers. These are, for example, maps provided by Google Maps, videos from YouTube, as well as graphics and images from other websites. In order for these data to be called up and displayed in the user’s browser, the transmission of the IP address is absolutely necessary. The providers (hereinafter referred to as “third-party providers”) thus receive the IP address of the respective user. Although we strive to use only third-party providers who need the IP address solely to deliver content, we have no influence on whether the IP address may be stored. This process may also serve statistical purposes. If we become aware that the IP address is being stored, we will inform our users accordingly.

Security
We use appropriate organizational and technical security measures to protect your data against unauthorized access by third parties, against intentional or accidental manipulation, and loss. The transmission of data from the website is secured by SSL encryption, so unauthorized third parties cannot access personal data.

References and links
We hereby expressly declare that at the time of setting links (links to other websites), no illegal content was visible on the linked pages for us. We have no influence on the current and future design, the content, or the authorship of the linked pages. For illegal, incorrect, or incomplete content, and especially for damages resulting from the use of the information provided, only the provider of the page to which we referred is liable.

Right of access, rectification, blocking, and deletion of data
You have the right to request information about the personal data stored about you as well as the right to rectification of incorrect data, blocking, and deletion. If you wish to obtain information about your personal data or its correction or deletion, or if you have further questions regarding the use of your personal data provided to us, please contact us by email or by post.

Inclusion, validity, and currency of the privacy notices
Due to the further development of our website or the implementation of new technologies, it may become necessary to change these privacy notices. We reserve the right to change the privacy notices at any time with effect for the future. We recommend that you read the current privacy notices from time to time again.